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Saturday, October 29, 2011

Moderated Discussion: Home Service and Books by Mail

Books By Mail is more cost efficient than home delivery and the personal connection with the customer is not lost.  After an initial visit, phone calls are made to discuss every delivery.

Moderator:  
Karen Wiedman, Outreach & Bookmobile Librarian
Rochester Hills Public Library, Rochester, MI

Discussion Documents:

Karen-Wiedman-Books-By-Mail.pdf



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